SEC Company Response from ExlService Holdings, (EXLS) — Oct 7, 2025
ExlService Holdings, Inc.
Date: Oct. 7, 2025 · CIK: 0001297989 · Accession: 0001104659-25-097345
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File numbers found in text: 001-33089
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[Letterhead of ExlService Holdings, Inc.]
October 7, 2025
VIA EDGAR
United States Securities and Exchange Commission
Division of Corporation Finance
Office of Trade & Services
100 F Street, N.E.
Washington, DC 20549-3561
Attention: Abe Friedman and Theresa Brillant
Re:
ExlService Holdings, Inc.
Form 10-K for the Year Ended December 31, 2024
File No. 001-33089
Dear Mr. Friedman and Ms. Brillant:
We are writing in response to the comments of the
staff (the “Staff”) of the United States Securities and Exchange Commission (the “Commission”) contained in the
Commission’s letter addressed to Mr. Maurizio Nicolelli, Chief Financial Officer of ExlService Holdings, Inc. (“we”
or the “Company”), dated September 25, 2025 (the “Comment Letter”) regarding the above referenced filing.
We have reproduced your comments (in italicized
font) for ease of reference. The Company’s response to the Comment Letter is as follows:
Form 10-K for Fiscal Year Ended December 31, 2024
Item 7. Management's Discussion and Analysis
Results of Operations
Fiscal 2024 Compared to Fiscal 2023
Revenues, page 40
1. Please revise your discussion to separately quantify the changes in revenue from new clients and existing clients. Refer to
Item 303(b)(2)(iii) of Regulation S-K.
Response
to Comment:
The Company respectfully submits to
the Staff that separate quantification of the changes in revenue from new and existing clients is not material to an understanding of
the Company’s results from operations. However, the Company acknowledges the Staff’s comment and believes that this additional
information can be helpful to investors. Accordingly, the Company’s disclosures will be revised in future filings to address this
additional information, consistent with the applicable requirements of Regulation S-K and the example presented below (please note this
disclosure is presented for the year ended December 31, 2024, and will be updated as applicable for all required periods in our future
filings).
Mr. Abe Friedman and Ms. Theresa Brillant
Page 2 of 4
Example
Disclosure from Form 10-K for the Year Ended December 31, 2024 (page 40) (revised text in underline)
“Revenue for fiscal 2024 were
up by $207.7 million, or 12.7%, compared to fiscal 2023, driven primarily by ramp ups and volume increase in existing clients across
all reportable segments by 9.0% and revenue from new client wins including revenue from our August 2024 acquisition of ITI Data by 3.7%
during fiscal 2024.
Revenue growth in Insurance of $84.1
million, or 15.9% from fiscal 2023, was primarily driven by expansion of business for our digital operations and solutions services
from our existing clients by 13.0% and new clients by 2.9% during fiscal 2024.
Revenue growth in Healthcare of
$10.4 million, or 9.8% from fiscal 2023, was primarily driven by expansion of business for our digital operations and solutions services
from our existing clients during fiscal 2024.
Revenue growth in Emerging Business
of $46.0 million, or 17.3% from fiscal 2023, was primarily driven by expansion of business for our digital operations and solution
services from our existing clients by 12.3% and new clients by 4.8% during fiscal 2024. Revenue also increased by $0.6 million, mainly
attributable to the appreciation of the U.K. pound sterling against the U.S. dollar during fiscal 2024.
Revenue growth in Analytics of $67.2
million or 9.2% from fiscal 2023, was primarily driven by higher volumes in our annuity and project-based engagements from our existing
clients by 4.7% and new clients including revenue from our August 2024 acquisition of ITI Data by 4.4% during fiscal 2024. Revenue
also increased by $0.7 million, mainly attributable to the appreciation of the U.K. pound sterling against the U.S. dollar during fiscal
2024.”
Mr. Abe Friedman and Ms. Theresa Brillant
Page 3 of 4
Notes to Consolidated Financial Statements
3. Segment and Geographical Information, page F-21
2. Please revise to reconcile the total of your reportable segments' measure of profit or loss to your consolidated income before
income taxes and discontinued operations. Refer to ASC 280-10-50-30(b).
Response
to Comment:
The Company acknowledges that the reconciliation
table included in Note 3 does not reconcile to its “consolidated income (loss) before income taxes;” however, no other items
of income or expense included in its consolidated statements of income are allocated to the measure of profit or loss for its segments.
In future filings, the Company will
revise its presentation to include a reconciliation of the total of all reportable segments’ measure of profit or loss to consolidated
income before income taxes, in accordance with ASC 280-10-50-30(b), consistent with the example presented below (which will be updated
as applicable for all required periods in our future filings):
Year ended December 31, 2024
Insurance
Healthcare
Emerging
Business
Analytics
Total
Revenues, net
$ 614,028
$ 116,406
$ 311,740
$ 796,198
$ 1,838,372
Cost of revenues
Employee costs
320,335
63,597
147,316
416,293
947,541
Infrastructure and technology costs
58,415
11,049
29,813
27,582
126,859
Other costs
11,600
3,288
4,278
53,793
72,959
Gross profit
$ 223,678
$ 38,472
$ 130,333
$ 298,530
$ 691,013
Operating expenses
427,393
Income from operations
$ 263,620
Foreign exchange gain, net, interest expense and other income, net
(2,273 )
Income before income tax expense and earnings from equity affiliates
$ 261,347
Mr. Abe Friedman and Ms. Theresa Brillant
Page 4 of 4
If you have any questions regarding the foregoing
responses, please do not hesitate to call me at 212-209-4611.
Very truly yours,
/s/ Maurizio Nicolelli
Maurizio Nicolelli
Chief Financial Officer