SecProbe.io

Filing text and metadata
Intelligence Terminal Search Topics Monthly Activity About

CORRESP Filing

Voya Financial, Inc.
Date: July 1, 2025 · CIK: 0001535929 · Accession: 0001193125-25-154033

AI Filing Summary & Sentiment

Sentiment
Urgency
Document Type
Confidence
SEC Posture
Company Posture

Summary

Reasoning

File numbers found in text: 001-35897

Date
July 1, 2025
Author
Not clearly detected
Form
CORRESP
Company
Voya Financial, Inc.

Letter

Re:

July 1, 2025 Via EDGAR United States Securities and Exchange Commission Division of Corporation Finance Office of Finance 100 F Street, N.E. Washington, D.C. 20549

Attention:

Shannon Davis

Ben Phippen

Voya Financial, Inc.

Form 10-K for Fiscal Year Ended December 31,

Form 8-K filed May 6,

File No. 001-35897 Dear Ms. Davis and Mr. Phippen: This letter responds to the comments set forth in the letter, dated June 17, 2025, to Michael R. Katz, Chief Financial Officer of Voya Financial, Inc. (the “Company” or “we”), from the staff (the “Staff”) of the Securities and Exchange Commission (the “Commission”) regarding the above-referenced Annual Report on Form 10-K filed with the Commission on February 21, 2025 and the above-referenced Current Report on Form 8-K filed with the Commission on May 6, 2025. We acknowledge the Staff’s comments and appreciate the opportunity to clarify our disclosures. We have addressed the comments in the Staff’s June 17, 2025 letter by reproducing each comment below in bold text and providing the Company’s response immediately following. Capitalized terms used herein but not otherwise defined have the meanings assigned to them in the above-referenced filings. Form 10-K for Fiscal Year Ended December 31, 2024 Notes to the Consolidated Financial Statements 1. Business, Basis of Presentation and Significant Accounting Policies Investments, page 105

1. We note your disclosure that investment gains and losses on sales of securities are generally determined on a first-in-first-out (“FIFO”) basis. Please tell us why you use the first-in-first-out basis to determine the cost basis of securities sold as compared to the specific identification method. Tell us the nature of your investments that results in first-in-first-out being appropriate. While we use the FIFO basis to determine the cost basis of securities sold, as currently disclosed, we do apply the specific identification method in order to record gains and losses in accordance with GAAP. Upon acquiring these securities, our portfolio management system assigns a CUSIP (asset identifier) and a specific lot number for each traded quantity (“Specific Lot”), along with the cost basis for each Specific Lot purchased. At the time of disposition, the Company identifies the CUSIP and the Specific Lot it plans to sell, and our portfolio management system processes the disposition in an ascending order using the FIFO basis to account for partial sales of a Specific Lot. Our portfolio management system then calculates gains and losses for each lot using the disposition proceeds and the amortized cost basis associated with the Specific Lot sold. This approach provides a systematic and rational method of specific identification and supports our ability to accurately account for investment gains and losses in accordance with GAAP.

Voya.com

United States Securities And Exchange Commission | July 1, 2025 Page

Our current disclosure was intended to indicate this manner of using the FIFO basis to account for partial sales, and that investment gains and losses are calculated based on the amortized cost basis associated with the Specific Lot sold. To clarify, we will update our future filings in Note 1: Business, Basis of Presentation, and Significant Accounting Policies as follows: “Investment gains and losses on sales of securities are generally determined based on the amortized cost of the asset being disposed of using the specific identification method ”. We believe that FIFO, with the specific identification method as described above, is appropriate given the nature of our investments. Our investment strategy seeks to achieve sustainable risk-adjusted returns by focusing on principal preservation, disciplined matching of asset characteristics with liability requirements and the diversification of risks. Consequently, our investment portfolio is predominantly comprised of high-credit-quality, fixed-income securities. 4. Insurance Subsidiaries Principal Insurance Subsidiaries Statutory Equity and Income, page 168

2. For each material entity, please provide us with, and revise future filings to disclose, the amount of statutory capital and surplus necessary to satisfy regulatory requirements if significant in relation to the entity’s statutory capital and surplus. Refer to ASC 944-505-50-1 for guidance. ASC 944-505-50-1(b) requires the Company to disclose “ The amount of statutory capital and surplus necessary to satisfy regulatory requirements (based on the entity’s current operations) if significant in relation to the entity’s statutory capital and surplus ”. The minimum statutory capital and surplus necessary to satisfy regulatory requirements for each of the Company’s principal insurance subsidiaries, Voya Retirement Insurance and Annuity Company (“VRIAC”), domiciled in Connecticut, and ReliaStar Life Insurance Company (“RLIC”), domiciled in Minnesota, are $1 million for statutory capital and $2 million for surplus capital. These amounts, when compared to the combined statutory capital and surplus as of December 31, 2024 for VRIAC and RLIC, which were $2,033 million and $1,098 million, respectively, were deemed insignificant. Consequently, management determined that these amounts do not warrant separate disclosure based on the referenced guidance. Form 8-K filed May 6, 2025 Exhibit 99.1 Reconciliation of Net Income (Loss) to Adjusted Operating Earnings and Earnings Per Share (Diluted), page 3

3. Please tell us how you considered whether the adjustment for alternative investment income and prepayment fees above (below) long-term expectations net of variable compensation, as shown throughout Exhibits 99.1 and 99.2, substitutes an individually tailored recognition and measurement method for those of GAAP, which results in a misleading non-GAAP measure that violates Rule 100(b) of Regulation G. Please refer to Question 100.04 of the Division of Corporation Finance’s Compliance & Disclosure Interpretations on Non-GAAP Financial Measures for guidance. Alternatively, please remove this adjustment from future filings. The Company has considered Question 100.04 of the Compliance and Disclosure Interpretations (C&DI) on Non-GAAP Financial Measures and does

Voya.com

United States Securities And Exchange Commission | July 1, 2025 Page

not believe that the adjustment for alternative investment income and prepayment fees above (below) long-term expectations net of variable compensation substitutes an individually tailored recognition and measurement method for those of GAAP. Our reporting of alternative investment income and prepayment fees continues to use the same accounting policies and procedure as we do for the most directly comparable GAAP measure, including a marked-to-market valuation approach, with the only further adjustment being an arithmetical addition or subtraction to a disclosed benchmark. In the Company’s view, this does not result in a non-GAAP measure that substitutes a different recognition or measurement method akin to the examples described in CD&I 100.04. Therefore, the Company believes that the adjustment does not result in a misleading non-GAAP measure that violates Rule 100(b) of Regulation G. Additionally, reporting these amounts in our investor materials is common among our peers and commonly referred to by investors and peers as “Variable Income”. The purpose of this adjustment is to help our investors understand the variance between the alternative investment income and prepayment fees reported in our Adjusted Operating Earnings, which is consistent with GAAP but which varies significantly from period to period based on market conditions, versus an established benchmark represented by our expected long-term return on these investments. We refer to this adjustment as a “notable item”. In accordance with Regulation G, we provide a reconciliation between our GAAP Net Income and Loss Before Income Taxes and our Adjusted Operating Earnings Before Income Taxes, as well as a reconciliation between our Adjusted Operating Earnings Before Income Taxes and our Adjusted Operating Earnings Before Income Taxes Excluding Notable Items. The actual amount of alternative investment income and prepayment fees for each period presented, our expectations for alternative investment income and prepayments fees for each period presented, and the amount above (below) our expectations are transparently provided to enable investors to understand the metric and the amounts included in the Notable Items as defined in Exhibits 99.1 and 99.2. Exhibit 99.2 Consolidated Adjusted Operating Earnings Before Income Taxes, page 7

4. Please provide us with, and revise future filings to include, a reconciliation of adjusted operating benefits and expenses to the most directly comparable U.S. GAAP measure, which appears to be benefits and expenses as presented in the consolidated statement of operations on page 6. In your response and revised disclosures, explain what the adjustments represent, the underlying reason for the adjustments, and why you consider the resulting measure (i.e., adjusted operating benefits and expenses) to be useful in understanding your overall results of operations. Further, please revise future filings to label adjusted operating benefits and expenses as a non-GAAP measure or explain to us why this is not necessary. The Company has historically provided a reconciliation of Adjusted Operating Revenue and Adjusted Operating Earnings Before Income Taxes to the most directly comparable U.S. GAAP measures, and we have provided an explanation of what the adjustments represent and the reason for the adjustments. The reconciliation and explanations of Adjusted Operating Earnings Before Income Taxes included the adjustments between Adjusted Operating Benefits and Expenses and Total Benefits and Expenses. However, in response to the Staff’s comment, the Company will revise future filings to include a separate reconciliation and explanation for the adjustments between Adjusted Operating Benefits and Expenses and Total Benefits and Expenses similar to what is presented below, and we will label Adjusted Operating Benefits and Expenses as a Non-GAAP measure. We believe that Adjusted Operating Revenue, Adjusted Operating Benefits and Expenses, and Adjusted Operating Earnings Before Income Taxes are meaningful measures used by management and investors to evaluate our business and segment performance. These measures enhance the understanding of our financial results by focusing on the operating performance and trends of the underlying core business segments. They exclude results from exited businesses and items that tend to be highly variable from period to period based on capital market conditions or other factors which distort the ability to make a meaningful evaluation of our

Voya.com

United States Securities And Exchange Commission | July 1, 2025 Page

segments. The Company will rely on existing disclosures that explain what the adjustments represent and the underlying reason for the adjustments, in order to avoid redundancy. Below is the proposed reconciliation disclosure we plan to include in future filings: Adjusted Operating Benefits and Expenses Adjusted operating benefits and expenses is a measure of our segment operating benefits and expenses and a non-GAAP financial measure. Each segment’s Adjusted operating benefits and expenses are calculated by adjusting Total benefits and expenses for the following items:

Changes in market risk benefits;

Benefits and expenses related to businesses exited or to be exited through reinsurance or divestment;

Expenses attributable to noncontrolling interests;

Dividend payments made to preferred shareholders are included in adjusted operating benefits and expenses to reflect expenses related to our common shareholders;

Other adjustments include:

Income (loss) related to early extinguishment of debt;

Impairment of goodwill and intangible assets;

Amortization of acquisition-related intangible assets as well as contingent consideration fair value adjustments incurred in connection with certain acquisitions;

Expected return on plan assets net of interest costs associated with our qualified defined benefit pension plan and immediate recognition of net actuarial gains (losses) related to all of our pension and other postretirement benefit obligations and gains (losses) from plan amendments and curtailments;

Commissions paid to our broker-dealers for sales of non-proprietary products and other items where the income is passed on to third parties, which are reflected in adjusted operating revenue with the fee income related to those products;

Other items not indicative of normal operations or performance of our segments or that may be related to events such as capital or organizational restructurings, including certain costs related to debt and equity offerings, acquisition / merger integration expenses, severance and other third-party expenses associated with such activities, and expenses attributable to vacant real estate. The most directly comparable U.S. GAAP measure to Adjusted operating benefits and expenses is Total benefits and expenses. For a reconciliation of Adjusted operating benefits and expenses to Total benefits and expenses, refer to the “Reconciliations” section of this document.

Voya.com

United States Securities And Exchange Commission | July 1, 2025 Page

Three Months Ended

Year-to-Date

(In millions USD)

12/31/2024

9/30/2024

6/30/2024

3/31/2024

12/31/2023

12/31/2024

12/31/2023

Total benefits and expenses

(1,890 )

(1,840 )

(1,757 )

(1,764 )

(1,717 )

(7,251 )

(6,670 )

Less:

Changes in market risk benefits

Benefits and Expenses related to businesses exited or to be exited through reinsurance or divestment

(35 )

(104 )

(50 )

(56 )

(120 )

(244 )

(295 )

Expenses attributable to noncontrolling interests

(56 )

(51 )

(85 )

(39 )

(53 )

(231 )

(191 )

Dividend payments made to preferred shareholders

Other adjustments

(83 )

(79 )

(54 )

(74 )

(89 )

(291 )

(391 )

Total Adjusted operating benefits and expenses

(1,728 )

(1,622 )

(1,576 )

(1,629 )

(1,471 )

(6,554 )

(5,858 )

Adjusted operating benefits and expenses by segment

Wealth Solutions

(521 )

(516 )

(516 )

(534 )

(539 )

(2,085 )

(2,144 )

Health Solutions

(990 )

(869 )

(832 )

(846 )

(720 )

(3,537 )

(2,767 )

Investment Management

(182 )

(171 )

(169 )

(181 )

(170 )

(703 )

(690 )

Corporate

(35 )

(66 )

(59 )

(68 )

(42 )

(228 )

(256 )

Total Adjusted operating benefits and expenses

(1,728 )

(1,622 )

(1,576 )

(1,629 )

(1,471 )

(6,554 )

(5,858 )

Investment Management and Consolidated Reconciliation of Net Revenues, page 41

5. Please tell us, and revise future filings to disclose, what the adjustment for interest credited and other benefits to contract owners/policyholders represents, the underlying reason for the adjustment, and to explain in more detail why you consider the resulting measure (i.e., Net Revenue) to be useful in understanding your overall results of operations. The adjustment for interest credited and other benefits to contract owners/policyholders primarily reflects the interest credited to customers for General Account products in our Wealth and Health Segments and the benefits paid to customers in our Health Segment for Group Life, Stop Loss, and Voluntary products. This adjustment allows us to report to investors our “Investment Spread” and our “Net Underwriting Gain and Loss”, which are meaningful measures used by management to

Show Raw Text
CORRESP
 1
 filename1.htm

 CORRESP

 July 1, 2025 Via
EDGAR United States Securities and Exchange Commission
 Division of Corporation Finance Office of Finance
 100 F Street, N.E. Washington, D.C. 20549

 Attention:

 Shannon Davis

 Ben Phippen

 Re:

 Voya Financial, Inc.

 Form 10-K for Fiscal Year Ended December 31,
2024

 Form 8-K filed May 6,
2025

 File No. 001-35897
 Dear Ms. Davis and Mr. Phippen:
 This letter responds to the comments set forth in the letter, dated June 17, 2025, to Michael R. Katz, Chief Financial Officer of Voya Financial, Inc.
(the “Company” or “we”), from the staff (the “Staff”) of the Securities and Exchange Commission (the “Commission”) regarding the above-referenced Annual Report on Form
 10-K filed with the Commission on February 21, 2025 and the above-referenced Current Report on Form 8-K filed with the Commission on May 6, 2025.
 We acknowledge the Staff’s comments and appreciate the opportunity to clarify our disclosures. We have addressed the comments in the Staff’s
June 17, 2025 letter by reproducing each comment below in bold text and providing the Company’s response immediately following. Capitalized terms used herein but not otherwise defined have the meanings assigned to them in the
above-referenced filings. Form 10-K for Fiscal Year Ended December 31, 2024
 Notes to the Consolidated Financial Statements 1.
Business, Basis of Presentation and Significant Accounting Policies Investments, page 105

 1.
 We note your disclosure that investment gains and losses on sales of securities are generally determined on
a first-in-first-out (“FIFO”) basis. Please tell us why you use the first-in-first-out basis to determine the cost basis of securities sold as compared to the specific identification method. Tell us the nature of your investments that
results in first-in-first-out being appropriate.
 While we use the FIFO basis to determine the cost basis of securities sold, as currently disclosed, we do apply the specific identification
method in order to record gains and losses in accordance with GAAP. Upon acquiring these securities, our portfolio management system assigns a CUSIP (asset identifier) and a specific lot number for each traded quantity (“Specific Lot”),
along with the cost basis for each Specific Lot purchased. At the time of disposition, the Company identifies the CUSIP and the Specific Lot it plans to sell, and our portfolio management system processes the disposition in an ascending order using
the FIFO basis to account for partial sales of a Specific Lot. Our portfolio management system then calculates gains and losses for each lot using the disposition proceeds and the amortized cost basis associated with the Specific Lot sold. This
approach provides a systematic and rational method of specific identification and supports our ability to accurately account for investment gains and losses in accordance with GAAP.

 Voya.com

 United States Securities And Exchange Commission | July 1, 2025
 Page
 2

 Our current disclosure was intended to indicate this manner of using the FIFO basis to
account for partial sales, and that investment gains and losses are calculated based on the amortized cost basis associated with the Specific Lot sold. To clarify, we will update our future filings in Note 1: Business, Basis of Presentation, and
Significant Accounting Policies as follows: “Investment gains and losses on sales of securities are generally determined
 based on the amortized cost of the asset being disposed of using the specific identification method ”. We believe that
FIFO, with the specific identification method as described above, is appropriate given the nature of our investments. Our investment strategy seeks to achieve sustainable risk-adjusted returns by focusing on principal preservation, disciplined
matching of asset characteristics with liability requirements and the diversification of risks. Consequently, our investment portfolio is predominantly comprised of high-credit-quality, fixed-income securities.
 4. Insurance Subsidiaries Principal Insurance
Subsidiaries Statutory Equity and Income, page 168

 2.
 For each material entity, please provide us with, and revise future filings to disclose, the amount of
statutory capital and surplus necessary to satisfy regulatory requirements if significant in relation to the entity’s statutory capital and surplus.
 Refer to ASC
 944-505-50-1 for guidance.
 ASC 944-505-50-1(b)
requires the Company to disclose “ The amount of statutory capital and surplus necessary to satisfy regulatory requirements (based on the entity’s current operations) if significant in relation to the entity’s statutory capital and
surplus ”. The minimum statutory capital and surplus necessary to satisfy regulatory requirements for each of the Company’s principal insurance subsidiaries, Voya Retirement Insurance and Annuity Company (“VRIAC”), domiciled
in Connecticut, and ReliaStar Life Insurance Company (“RLIC”), domiciled in Minnesota, are $1 million for statutory capital and $2 million for surplus capital. These amounts, when compared to the combined statutory capital and
surplus as of December 31, 2024 for VRIAC and RLIC, which were $2,033 million and $1,098 million, respectively, were deemed insignificant. Consequently, management determined that these amounts do not warrant separate disclosure based
on the referenced guidance. Form 8-K filed May 6, 2025
 Exhibit 99.1 Reconciliation of Net Income (Loss) to
Adjusted Operating Earnings and Earnings Per Share (Diluted), page 3

 3.
 Please tell us how you considered whether the adjustment for alternative investment income and prepayment
fees above (below) long-term expectations net of variable compensation, as shown throughout Exhibits 99.1 and 99.2, substitutes an individually tailored recognition and measurement method for those of GAAP, which results in a misleading non-GAAP measure that violates Rule 100(b) of Regulation G. Please refer to Question 100.04 of the Division of Corporation Finance’s Compliance & Disclosure Interpretations on Non-GAAP Financial Measures for guidance. Alternatively, please remove this adjustment from future filings.
 The Company has considered Question 100.04 of the Compliance and Disclosure Interpretations (C&DI) on
 Non-GAAP Financial Measures and does

 Voya.com

 United States Securities And Exchange Commission | July 1, 2025
 Page
 3

not believe that the adjustment for alternative investment income and prepayment fees above (below) long-term expectations net of variable compensation substitutes an individually tailored
recognition and measurement method for those of GAAP. Our reporting of alternative investment income and prepayment fees continues to use the same accounting policies and procedure as we do for the most directly comparable GAAP measure, including a
marked-to-market valuation approach, with the only further adjustment being an arithmetical addition or subtraction to a disclosed benchmark. In the Company’s view, this does not result in a non-GAAP
measure that substitutes a different recognition or measurement method akin to the examples described in CD&I 100.04. Therefore, the Company believes that the adjustment does not result in a misleading
 non-GAAP measure that violates Rule 100(b) of Regulation G. Additionally, reporting these amounts in our investor materials is common among our peers and commonly referred to by investors and peers as
“Variable Income”. The purpose of this adjustment is to help our investors understand the variance between the alternative investment income and prepayment fees reported in our Adjusted Operating Earnings, which is consistent with GAAP but
which varies significantly from period to period based on market conditions, versus an established benchmark represented by our expected long-term return on these investments. We refer to this adjustment as a “notable item”.
 In accordance with Regulation G, we provide a reconciliation between our GAAP Net Income and Loss Before Income Taxes and our Adjusted
Operating Earnings Before Income Taxes, as well as a reconciliation between our Adjusted Operating Earnings Before Income Taxes and our Adjusted Operating Earnings Before Income Taxes Excluding Notable Items. The actual amount of alternative
investment income and prepayment fees for each period presented, our expectations for alternative investment income and prepayments fees for each period presented, and the amount above (below) our expectations are transparently provided to enable
investors to understand the metric and the amounts included in the Notable Items as defined in Exhibits 99.1 and 99.2. Exhibit 99.2
 Consolidated Adjusted Operating Earnings Before Income Taxes, page 7

 4.
 Please provide us with, and revise future filings to include, a reconciliation of adjusted operating
benefits and expenses to the most directly comparable U.S. GAAP measure, which appears to be benefits and expenses as presented in the consolidated statement of operations on page 6. In your response and revised disclosures, explain what the
adjustments represent, the underlying reason for the adjustments, and why you consider the resulting measure (i.e., adjusted operating benefits and expenses) to be useful in understanding your overall results of operations. Further, please revise
future filings to label adjusted operating benefits and expenses as a non-GAAP measure or explain to us why this is not necessary.
 The Company has historically provided a reconciliation of Adjusted Operating Revenue and Adjusted Operating Earnings Before Income Taxes to the
most directly comparable U.S. GAAP measures, and we have provided an explanation of what the adjustments represent and the reason for the adjustments. The reconciliation and explanations of Adjusted Operating Earnings Before Income Taxes included
the adjustments between Adjusted Operating Benefits and Expenses and Total Benefits and Expenses. However, in response to the Staff’s comment, the Company will revise future filings to include a separate reconciliation and explanation for the
adjustments between Adjusted Operating Benefits and Expenses and Total Benefits and Expenses similar to what is presented below, and we will label Adjusted Operating Benefits and Expenses as a Non-GAAP
measure. We believe that Adjusted Operating Revenue, Adjusted Operating Benefits and Expenses, and Adjusted Operating Earnings Before Income Taxes are meaningful measures used by management and investors to evaluate our business and segment
performance. These measures enhance the understanding of our financial results by focusing on the operating performance and trends of the underlying core business segments. They exclude results from exited businesses and items that tend to be highly
variable from period to period based on capital market conditions or other factors which distort the ability to make a meaningful evaluation of our

 Voya.com

 United States Securities And Exchange Commission | July 1, 2025
 Page
 4

segments. The Company will rely on existing disclosures that explain what the adjustments represent and the underlying reason for the adjustments, in order to avoid redundancy. Below is the
proposed reconciliation disclosure we plan to include in future filings: Adjusted Operating Benefits and Expenses
 Adjusted operating benefits and expenses is a measure of our segment operating benefits and expenses and a
 non-GAAP financial measure. Each segment’s Adjusted operating benefits and expenses are calculated by adjusting Total benefits and expenses for the following items:

 •

 Changes in market risk benefits;

 •

 Benefits and expenses related to businesses exited or to be exited through reinsurance or divestment;

 •

 Expenses attributable to noncontrolling interests;

 •

 Dividend payments made to preferred shareholders are included in adjusted operating benefits and expenses to
reflect expenses related to our common shareholders;

 •

 Other adjustments include:

 •

 Income (loss) related to early extinguishment of debt;

 •

 Impairment of goodwill and intangible assets;

 •

 Amortization of acquisition-related intangible assets as well as contingent consideration fair value adjustments
incurred in connection with certain acquisitions;

 •

 Expected return on plan assets net of interest costs associated with our qualified defined benefit pension plan
and immediate recognition of net actuarial gains (losses) related to all of our pension and other postretirement benefit obligations and gains (losses) from plan amendments and curtailments;

 •

 Commissions paid to our broker-dealers for sales of non-proprietary
products and other items where the income is passed on to third parties, which are reflected in adjusted operating revenue with the fee income related to those products;

 •

 Other items not indicative of normal operations or performance of our segments or that may be related to events
such as capital or organizational restructurings, including certain costs related to debt and equity offerings, acquisition / merger integration expenses, severance and other third-party expenses associated with such activities, and expenses
attributable to vacant real estate. The most directly comparable U.S. GAAP measure to Adjusted operating benefits and
expenses is Total benefits and expenses. For a reconciliation of Adjusted operating benefits and expenses to Total benefits and expenses, refer to the “Reconciliations” section of this document.

 Voya.com

 United States Securities And Exchange Commission | July 1, 2025
 Page
 5

 Three Months Ended

 Year-to-Date

 (In millions USD)

 12/31/2024

 9/30/2024

 6/30/2024

 3/31/2024

 12/31/2023

 12/31/2024

 12/31/2023

 Total benefits and expenses

 (1,890
 )

 (1,840
 )

 (1,757
 )

 (1,764
 )

 (1,717
 )

 (7,251
 )

 (6,670
 )

 Less:

 Changes in market risk benefits

 8

 — 

 4

 16

 13

 28

 29

 Benefits and Expenses related to businesses exited or to be exited through reinsurance or
divestment

 (35
 )

 (104
 )

 (50
 )

 (56
 )

 (120
 )

 (244
 )

 (295
 )

 Expenses attributable to noncontrolling interests

 (56
 )

 (51
 )

 (85
 )

 (39
 )

 (53
 )

 (231
 )

 (191
 )

 Dividend payments made to preferred shareholders

 4

 16

 4

 17

 4

 41

 36

 Other adjustments

 (83
 )

 (79
 )

 (54
 )

 (74
 )

 (89
 )

 (291
 )

 (391
 )

 Total Adjusted operating benefits and expenses

 (1,728
 )

 (1,622
 )

 (1,576
 )

 (1,629
 )

 (1,471
 )

 (6,554
 )

 (5,858
 )

 Adjusted operating benefits and expenses by segment

 Wealth Solutions

 (521
 )

 (516
 )

 (516
 )

 (534
 )

 (539
 )

 (2,085
 )

 (2,144
 )

 Health Solutions

 (990
 )

 (869
 )

 (832
 )

 (846
 )

 (720
 )

 (3,537
 )

 (2,767
 )

 Investment Management

 (182
 )

 (171
 )

 (169
 )

 (181
 )

 (170
 )

 (703
 )

 (690
 )

 Corporate

 (35
 )

 (66
 )

 (59
 )

 (68
 )

 (42
 )

 (228
 )

 (256
 )

 Total Adjusted operating benefits and expenses

 (1,728
 )

 (1,622
 )

 (1,576
 )

 (1,629
 )

 (1,471
 )

 (6,554
 )

 (5,858
 )

 Investment Management and Consolidated Reconciliation of Net Revenues, page 41

 5.
 Please tell us, and revise future filings to disclose, what the adjustment for interest credited and other
benefits to contract owners/policyholders represents, the underlying reason for the adjustment, and to explain in more detail why you consider the resulting measure (i.e., Net Revenue) to be useful in understanding your overall results of
operations. The adjustment for interest credited and other benefits to contract owners/policyholders primarily
reflects the interest credited to customers for General Account products in our Wealth and Health Segments and the benefits paid to customers in our Health Segment for Group Life, Stop Loss, and Voluntary products. This adjustment allows us to
report to investors our “Investment Spread” and our “Net Underwriting Gain and Loss”, which are meaningful measures used by management to